1. Acceptance of Terms
By accessing and using the Gentle Jet website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
Gentle Jet is operated by:
- Company: Gentle Jet Limited
- Address: Studio 53t Richards Avenue, Robertsonmouth PE16 6RY, United Kingdom
- Phone: +44(0)085159083
- Email: [email protected]
3. Product Information and Availability
We strive to provide accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
- All products are subject to availability
- Prices are subject to change without notice
- We reserve the right to discontinue products at any time
- Product images are for illustration purposes and may differ from actual products
4. Orders and Payment
Order Process
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders
- Order confirmation does not guarantee product availability
Pricing and Payment
- All prices are in British Pounds (GBP) and include VAT where applicable
- Payment is required at the time of order
- We accept major credit cards, PayPal, and bank transfers
- Additional charges may apply for expedited shipping
5. Shipping and Delivery
- We deliver to addresses within the United Kingdom
- Delivery times are estimates and not guaranteed
- Free delivery on orders over £50
- Risk of loss transfers to you upon delivery
- You must inspect products upon delivery and report any damage immediately
6. Returns and Exchanges
Return Policy
- 30-day return period from delivery date
- Products must be unused and in original packaging
- Customer is responsible for return shipping costs unless product is defective
- Refunds processed within 5-10 business days
Warranty
- All products come with manufacturer's warranty where applicable
- We will facilitate warranty claims but are not responsible for manufacturer warranty terms
- Defective products will be replaced or refunded at our discretion
7. User Conduct
You agree to use our website and services only for lawful purposes and in accordance with these terms. You must not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Submit false or misleading information
- Interfere with website security features
- Attempt to gain unauthorized access to our systems
8. Intellectual Property
The content, design, and functionality of our website are protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer our website or services
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
- Merchantability and fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free service
11. Limitation of Liability
To the maximum extent permitted by law, Gentle Jet shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
12. Indemnification
You agree to indemnify and hold harmless Gentle Jet from any claims, damages, or expenses arising from your use of our services or violation of these terms.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
15. Contact Information
If you have questions about these terms, please contact us:
- Email: [email protected]
- Phone: +44(0)085159083
- Address: Studio 53t Richards Avenue, Robertsonmouth PE16 6RY, United Kingdom